Shipping policy
Processing time
Orders are processed and shipped within 2–5 business days, excluding weekends and U.S. holidays. You will receive a confirmation email when your order is placed, and another when it ships (if tracking is available).
We may need a little extra time during busy seasons. If there will be a delay, we will do our best to let you know.
Shipping rates (United States)
• Orders under $100: a flat rate of $6.95
• Orders $100 and up: free shipping
These rates apply to shipping destinations in the United States.
Local pickup
Free local pickup is available in Gurnee, IL. Choose Local pickup at checkout, and we'll email you the pickup details after you order.
Delivery
We ship with USPS or UPS. Transit time after an order ships depends on the carrier and destination and is not guaranteed. Weather, carrier delays, and incorrect address information can add time. Please double-check your shipping address at checkout.
International shipping
We currently ship to the United States only.
Lost, stolen, or delayed packages
If your tracking information has not updated for several days, or a package appears lost, email sixthandbloom@gmail.com with your order number and we will help you look into it with the carrier.
If a package is returned to us because of an incorrect or incomplete address, we will contact you about reshipping. Additional shipping charges may apply.
Questions
Questions about shipping or an order that's already on its way can be sent to sixthandbloom@gmail.com.