Policies

Please read our policies carefully before placing your order. 

Orders are processed and shipped within 5 business days of purchase date.   

Payment/Cancelations

Payment is due in full at the time of purchase, prior to your order being shipped. Once an order has been placed, I cannot offer cancellations. Please contact me prior to placing your order with any questions you may have, I would love to help.

Shipping

All orders are shipped via USPS First Class or Priority mail.  Your order will be sent to the address provided during checkout. Please make sure this address is up to date and correct before submitting your order. You will receive an email notification with a tracking number once  your order has shipped.  Shipping time frame can change due to holidays, unforeseen circumstances such as weather or USPS delays.  If you have any questions about your order once you have received your tracking number, please contact USPS with any questions regarding shipping times or tracking.

If your shipping address that was entered during checkout is incorrect and the package is returned, your order will be refunded minus the shipping costs if the merchandise is returned without damages.  Should you request the order be resent to a different address, we will ask that you place a new order with the correct shipping address.

Unfortunately, we do not ship internationally at this time, but please check back soon!

Returns & Refunds

Due to the nature of our items, we do not offer returns.  All sales are final.  Your satisfaction is always our top priority and we want you to be completely happy with your purchase!  If you have any concerns with your order, or items purchased, please email us at hello@sixthandbloom.com within 48 hours of receiving.

Lost or Damaged Items

All sales are final with the exception of an exchange due to damage, defects or wrong item(s) shipped. 

If your item was damaged in transit a replacement request email must occur within 48 hours of confirmed delivery.  Please email  hello@sixthandbloom.com with the following information to start the replacement request: Your subject line must include:  order #, reason for replacement request, and date received.  Include 3-5 photos of the damage/defect or issue with product and photos of damaged shipping box/package if applicable, along with your full name, shipping address and order number.  After reviewing your request, we will respond via email with the next steps.  If your request  is approved, shipping will not be charged for exchanged items as a result of damage, defect or wrong item shipped.  Items returned or mailed back to Sixth + Bloom  without an accompanying RA number will not be accepted, and will not be returned.

For lost or stolen packages, the customer is responsible for contacting and filing a claim with USPS. Once an order has been scanned at USPS, Sixth + Bloom is no longer responsible for any lost or stolen items. 

Sixth + Bloom is not responsible for damages caused by improper handling.